Moorcare have professional, knowledgeable and sensitive staff. Communication is second to none and I feel safe in their care. regular updates are given to ensure needs are met and any adjustments that may needed are clearly communicated to all staff daily. I always know who’s going to be caring for me and when due to clear weekly rotas. I would highly recommend Moorcare to anyone needing care or peace of mind.
I have been a client receiving domiciliary care from Moorcare for the last four years. This consists mainly of personal care to get me up, washed and dressed, in the morning; and likewise comfortably settled back in bed at the end of each day.
With Moorcare being a relatively small enterprise, the number of Carers is limited and one gets to know them well over time. Without exception I have found them to be courteous, friendly, competent. well trained and truly caring. They will happily go out of their way to accommodate the foibles of a household ruled by a domineering cat and a much loved, elderly dog! They are patient and cheerful and have, over time, become much appreciated family friends. They often bring in small items they have come across, which they hope will help to improve my comfort.
It is clear that they undergo regular training sessions to keep up with new care initiatives and that the management is effective and flexible where needed. Carers arrive tidily dressed and are totally honest and trustworthy in every respect. Visiting times can usually be quickly adjusted if there are family visits or hospital appointments to be considered.
Although there are often problems with traffic on the narrow lanes in this rural area, they mostly manage to arrive on time and always ask if there is anything more they can do for me prior to leaving.
I would recommend their service to anyone.
Talk to us
If you would like to discuss your care options for yourself or a loved one, please feel free to contact us and we will be happy to talk to you. We will explain your options giving your the opportunity to make an informed decision about your care options
Why Choose Moorcare Devon
We are a family owned and managed aged care company, based in Tavistock, with family values at heart.
We are proud to have built our care service on the strength of our local reputation in Devon, recognising that it is the quality of carers that matters.