Our carers come from a whole range of backgrounds, have different hobbies, skills and life experiences. One thing that each member of our team has in common is their passion for care. Their driving factor for being a carer is the ability to make a difference to someone’s life.
All our carers receive training and ongoing personal development, including level 2 diploma in Health and Social Care, which is the industry recognised qualification for care professionals. In addition we provide specialist training in conditions such as Dementia.
Whilst the wealth of skills and experience that our carers have is a must we recognise that this is not what sets us ahead of other care providers. What makes the real difference are the personalities and characteristics that our carers have. We have a lengthy and rigorous recruitment and selection process for care staff which spends as much time finding out what kind of person they are as it does checking their skills and qualifications. Their behaviours, attitudes and passion for care are essential attributes that we evaluate at every step.
As a team we strive to work in a partnership with others, recognizing strengths and promoting the needs, interests and self development of vulnerable people.
The care manager visits our service users to monitor carers, to ensure that services provided are delivered at the best standard possible.